Join the ISS Team

Build a Career in Governance with ISS

ISS is a global company with close to 700 employees spread across 15 offices in 10 countries.

When you join ISS, you become part of a global team recognized for its unique insight and expertise on the governance landscape, local market voting, practices and regulatory requirements. Our professionals are also involved in varied fields such as law, M&A, compensation, and analytics.

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ISS is an equal opportunity employer committed to diversifying its workforce. It is the policy of ISS to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, protected veterans or individuals with disabilities, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy/maternity leave), veteran status, or any other characteristic protected by law.

ISS verifies work authorization for its U.S. employees through the Department of Homeland Security and Social Security Administration’s online E-Verify system.

Operations Analyst, Norman

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JOB DESCRIPTION
The Custodian Operations team is responsible for ensuring all proxies that our clients are entitled to vote are received, and that our account environment is functioning properly.  Custodian Operations builds and maintains relationships with our clients custodian banks to best support our clients’ changing needs. Custodian Operations processes all account set ups, account confirmations, missing ballot requests, receipt and resolution of unknown ballots, and custodian aggregation requests on behalf of our voting clients.

RESPONSIBILITIES:

  • Monitor the processes by which information and data are added to or exported from production systems through electronic data feeds and other media.
  • Maintain data to ensure quality of mission critical information using both proprietary applications and commonly used business software applications.
  • Monitor key performance indicators to ensure the integrity of assigned data management areas.
  • Work with account managers and client on boarding to ensure that required client data is received in a timely and high quality manner.
  • Ensure comprehensive audit trails are in place for data that is received from or sent to production systems.
  • Monitor quality control metrics to identify potential data issues and taking ownership of resolution for all issues that are identified.
  • Support development of training documentation and systems to support growing team

In addition to the above operations responsibilities, the following activities are representative of the different functions for the team:

Operations Analyst – Custodian Operations

  • Procure and process custodian account information to meet desired turn-around goals
  • Develop and refine relationship with Custodian banks
  • Single POC for all assigned custodian specific inquiries
  • Responsible for operations specific Key Performance Indicators
  • Timely resolution of workflow related processes and internal questions
  • Perform Quality Assurance activities to ensure proper execution of assigned tasks
  • Coordinate with account managers to resolve issue identified during Master Account List review cycles
  • Additional duties as assigned by manager
DESIRED QUALIFICATIONS:
  • Bachelor’s degree and 10+ years of experience at a regulated investment manager or broker dealer, or other regulated securities business, and/or experience with a securities regulatory authority
  • Strong knowledge of the Investment Advisers Act of 1940
  • Law degree or legal background a plus
  • Ability to manage a small compliance staff and interact with senior management globally
  • Strong organizational skills and ability to manage multiple projects simultaneously
  • High level of accuracy and attention to detail
  • Independent initiative and critical thinking skills; proactive approach to identifying and correcting existing or potential problem areas
  • Strong verbal and written communication skills
  • Experience with Sungard PTA a strong plus; experience with a similar system also a plus
  • Expertise in Excel, Word, Powerpoint, and Sharepoint

Salesforce Administrator/Jr. Developer, Norman

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JOB DESCRIPTION
POSITION OVERVIEW:

We are presently seeking a Salesforce administrator to enhancement, maintain and support our Salesforce system. Additionally, this position will be trained to support day to day operations in our financial system. The position is a highly visible role and a key member of the ISS Information Technology team as Salesforce is a mission critical application supporting sales, client services, marketing, finance and operation teams ensuring delivery and financial reporting of ISS’s products and services.  As this role is customer-facing, the candidate filling this position must be able to communicate well with co-workers and business teams. Quality is key, as well as the ability to understand customer requirements and translate them into a technical reality that is extendable and maintainable.

We are seeking a Salesforce administrator to help support production activities and improve internal systems. In this role you will be required to interact with analysts, developers and business power users to understand production issues or enhancement requests, provide recommendations, resolve cases quickly and accurately, prioritize work and develop innovative solutions.  This position is responsible for production support, design, development, testing, migration of within Salesforce.com (VisualForce pages/triggers/Apex/etc) or integrated systems including Epicor.  The main platform of development comprises Salesforce.com and SQL, but there are also connections our public website and financial systems.  This position is also responsible for being able to build reports, dashboards, execute database queries, learn new tools/systems to help support, migrate to QA and Production environments and provide proper monitoring through best practices. Being able to work independently is critical in this role.

RESPONSIBILITIES:

  • Proactively engage and support our user groups, including sales, client services, sales operations, finance, legal, delivery teams to resolve data and system issues, as well as to seek requirements to improve workflows and functionality.
  • Strong oral and written communication skills. Has ability to gather and analyze requirements from users and translate business requirements into technical specifications.
  • Design, develop, test, document, and deploy high quality business solutions on the Saleforce.com platform
  • Conduct day to day production activities, data maintenance, cleaning and verification in Salesforce.com and Financial corporate systems.
  • Demonstrated ability to effectively work in a multi-location team environment
  • Independently research, troubleshoot, and resolve cases within established Service Level Agreements.
  • Assist in data imports/exports and maintain integrations to SFDC, Expense system, Financial system, and other corporate systems.
  • Ensure configuration, problem, change and release management principles are adhered to.
  • Assist in the design and implementation of new processes and system enhancements.
  • Assist in the testing, deployment and post-launch support of new functionality and ensure business needs are met and delivered in accordance with business specifications.
  • Communicate with other ISS teams regarding status, technical issues and creative solutions.
  • Leverage industry development best practices, frameworks and methods.
  • Possess sense of urgency with real focus on delivery dates and project completion.
  • Comfortable working in an agile development environment with flexible processes and changing requirements.
  • Strong analytical, problem solving and issue resolution skills.
  • Review and update of sql scripts.
  • Other duties as assigned.
DESIRED QUALIFICATIONS:
  • 4+ years professional experience in an IT organization.
  • 3+ years full-lifecycle software development experience.
  • 2+ years’ experience with Salesforce.com (Administration, Apex and/or Visual Force pages).
  • Some project management and/or business analysis experience.
  • Ability to learn new concepts and business processes rapidly with the enthusiasm to drive new initiatives and projects forward.
  • Experience with SQL and/or SOQL.
  • Bachelor’s degree or higher.
  • Ability to rapidly learn and integrate new development languages to support new projects.
  • Experience developing and delivering solutions to real customer problems, preferably with an emphasis on Sales, Customer Service, and/or Marketing issues.
  • Strong oral and written communication skills.
  • In-depth experience with jQuery and/or ExtJS a plus.
  • Able to remain calm and focused in a highly pressurized and time orientated environment
  • Strong critical thinking, analytic and problem solving abilities
  • Previous programming experience in Java, C+, HTML 5 a plus.

Assistant Controller – CPA, Rockville

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JOB DESCRIPTION
Seeking a motivated professional with solid accounting experience and the ability to perform the monthly close process of all of the ISS US and Canadian subsidiaries. This opportunity is designed for someone who is eager and excited to work with a growing company and team that can put their mark on the way that things are done. As we build up the finance team, we are looking for a fast learner and a hands-on individual contributor capable of being strategic. The role will work closely with our international team. The ideal person in this role will develop into the North American Controller role reporting to the ISS Global Controller.

RESPONSIBILITIES

  • Completing the monthly close process for the North American entities
  • Review the work of the staff assigned to assist with the close
  • Prepare and review monthly account reconciliations
  • Prepare income statement and balance sheet analytics
  • Preparation of all transfer pricing entries for the US with subsidiaries
  • Maintenance of internal use software accounts and intangible assets
  • Research and prepare internal memos on various accounting topics
  • Other general accounting responsibilities and special projects as required
DESIRED QUALIFICATIONS:
  • Strong knowledge of US GAAP
  • Minimum 4-7 years accounting experience
  • Bachelor’s degree in Accounting required and a CPA is highly preferred
  • A mix of public firm (preferably Big 4) and private experience preferred
  • Good analytical skills; ability to challenge the numbers
  • Extremely organized, detail oriented and hard working. A roll up your sleeves attitude
  • Ability to work independently with little supervision
  • Good communication skills
  • Excellent Excel skills required
  • Knowledge of accounting ERP systems (Epicor a plus)

Data Analyst & VBA Report Developer, Rockville

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JOB DESCRIPTION
This role will be responsible for scalably growing our report automation capabilities.  This includes querying data using SQL, performing complex operations on data within Excel, writing VBA for Excel code to translate that data into a finished PowerPoint presentation ready for client review, and tracking errors that could prevent accurate data presentation.  Secondarily, this position will be responsible for generating custom reports using client-supplied proprietary data, and creating easy-to-use interfaces to allow others to generate custom reports, as well.  Over time, this position will grow to have responsibilities to identify and implement new, novel, and impactful ways to analyze and present data.
DESIRED QUALIFICATIONS:
Programming Skills

  • Strong Visual Basic programming skills
  • Comfort with writing VBA scripts from scratch
  • Fearless about learning new programming skills

Computer Skills

  • Complicated data manipulation in Excel, including functions such as Vlookup, Hlookup, Indirect, Index, Match, FVSchedule, SUMIFS, COUNTIFS, and more
  • Strong PowerPoint skills, including VBA automation and table manipulation
  • Comfortable learning new software and teaching others how to exploit its functionality

Communication and Presentation

  • Ability to present professionally and authoritatively
  • Excellent written and oral communication skills

Analytic

  • Extreme attention to detail
  • Strong analytic skills
  • Superior problem solving skills
  • Ability to learn technical subject matter quickly
  • Intellectual curiosity and dedication to mastering complex concepts
  • Ability to diagnose client needs and identify relevant resources
  • High proficiency in distilling massive amounts of data
  • Proactive of turning to others for assistance when required

Management

  • Effective time management skills and ability to meet deadlines
  • Superior judgment
  • Ability to work independently

REQUIREMENTS:

  • BA degree in Finance, Business, Economics, Math, or a related field
  • Strong Visual Basic skills
  • Strong interest in programming and data analysis

ICS Business Analyst, Rockville

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JOB DESCRIPTION
ISS is looking to hire an experienced Business Analyst focused on Executive Compensation.  The ideal candidate will use their creativity and industry expertise to help build products for ISS’ industry leading Compensation products and services.  The suite of Executive Compensation products at ISS spans multiple markets, including institutional investors and public corporations. The Business Analyst is responsible for the product planning and execution throughout the product lifecycle, and for integrating various data sources and existing product platforms into a cohesive, compelling, and competitively superior set of services for our core markets. This includes gathering and prioritizing product and customer requirements, creating business and functional specification documents, and working closely with colleagues in Product and Project Management, Quantitative modeling and Research, Development, Client Advisors, Sales, and Marketing to ensure product and business goals are met.

ISS is looking to hire a passionate, experienced Business Analyst who can:

  • Assist in the product line life cycle from strategic planning to tactical activities
  • Support the development of market-leading compensation products through market research and competitive analysis
  • Specify market requirements for current and future products by conducting market research supported by direct customer and prospect interaction.
  • Drive a solution set across development teams (primarily Development/Engineering, and Marketing Communications) from requirements to launch activities.
  • Gather and disseminate subject matter knowledge to other teams
  • Analyze current processes to identify gaps and improvement opportunities and solutions
  • Develop conceptual modeling and process workflows to illustrate current and future states
  • Develop detailed business and functional requirement documents and specifications
  • Develop UI design requirements and prototypes
  • Decompose abstract and complex details/concepts into business and functional requirements that can be understood by the stakeholders including end users, developers, and testers
DESIRED QUALIFICATIONS:
  • 3+ years of progressive business analysis experience gathering requirements and developing functional specifications through the testing and release stages
  • Knowledge of Executive Compensation services and use cases
  • 3+ years of SaaS software product management experience
  • Financial Services/Products experience is highly desirable
  • Demonstrated success defining and launching excellent products
  • Agile/Scrum development experience preferred
  • Outstanding written, verbal, interpersonal, and presentation communication skills
  • Strong problem-solving skills, ability to follow-through independently
  • Self-motivated and able to work independently under minimal supervision
  • A strong work ethic and personal drive to achieve product and company goals
  • Degree in Finance, Marketing, Management, Information Systems, or a related field

ISS Corporate Solutions Advisor, Rockville

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JOB DESCRIPTION
This is a client-facing role that will provide consultative services centered on executive compensation and corporate governance to ISS Corporate Solutions clients in the United States and Canada that are outside advisors to publicly traded companies: compensation consultants, law firms, proxy solicitors, and others.  In addition to developing a robust knowledge set to assist these clients on complex matters, you will use ISS Corporate Solutions’ proprietary data and tools to help these entities understand how to evaluate and mitigate shareholders’ perceptions of governance risk.  This position reports into the lead advisor for ISS Corporate Solutions’ outside advisors practice. Your day-to-day responsibilities will include:

  • Analyzing client data and drafts of SEC filings to identify potential sources of concern to shareholders in equity compensation plan proposals
  • Providing insights to clients on a wide range of executive compensation and corporate governance topics impacting director elections, say-on-pay proposals, charter and bylaw amendments, shareholder rights plans, shareholder activism, governance risk ratings, and other matters
  • Training and supporting clients on the web-based platform tools that ISS Corporate Solutions provides
  • Developing industry-leading intellectual capital on executive compensation and corporate governance topics
  • Participating on webinars, panels, and other public forums to communicate our unique intellectual capital and perspective
  • Supporting sales team members to identify prospective client needs and demonstrate the ISS Corporate Solutions value proposition

This position requires less than 15% travel.

SKILLS:

Customer Service

  • Superior customer service ethic
  • Excellent relationship-building skills
  • Demonstrated poise and grace under pressure

Communication and Presentation

  • Exceptional ability to immediately establish credibility with clients
  • Ability to conduct substantive discussions with clients
  • Ability to present professionally and authoritatively
  • Excellent written and oral communication skills

Analytic

  • Facility with reading and interpreting legal documents and SEC filings
  • Extreme attention to detail
  • Strong analytic skills
  • Superior problem solving skills
  • Ability to learn technical subject matter quickly
  • Intellectual curiosity and dedication to mastering complex concepts
  • Ability to diagnose client needs and identify relevant resources
  • High proficiency in distilling massive amounts of data
  • Proactive in turning to others for assistance when required

Management

  • Effective time management skills and ability to meet deadlines
  • Excellent organization, multitasking, and prioritization skills
  • Demonstrated initiative and resourcefulness
  • Superior judgment
  • Ability to work independently
DESIRED QUALIFICATIONS:
  • BA degree in Finance, Business, Economics, Statistics, or a related field with an exceptional performance record; MBA or other related graduate degree preferred
  • Minimum 3 years relevant work experience, preferably in management consulting, law, corporate governance, or executive compensation
  • Technical comfort (including the ability to quickly learn and train on customized computer applications)

Product Manager (ICS), Rockville

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JOB DESCRIPTION
ISS Corporate Solutions (ICS) is looking to hire a strong Product Manager.  Use your creativity and ingenuity to build products from our industry leading Compensation database.  We’ll look to you to generate ideas and plans to increase the user experience through multi-platform devises.   The Product Manager is responsible for the product planning and execution throughout the product lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met.

The Product Manager’s job also includes ensuring that the product supports the company’s overall strategy and goals. He/She will report to the Head of ICS Product Management. We are looking to hire a passionate, experienced Product Manager who can:

  • Manage the entire product line life cycle from strategic planning to tactical activities
  • Specify market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers.
  • Drive a solution set across development teams (primarily Development/Engineering, and Marketing Communications) through market requirements, product contract, and positioning.
  • Develop and implement a company-wide go-to-market plan, working with all departments to execute.
  • Analyze potential partner relationships for the product.
DESIRED QUALIFICATIONS:
  • 7 years of progressive product management experience developing functional specifications through the testing and release stages
  • + years of SaaS software product management experience
  • Financial Services/Products experience is highly desirable
  • Demonstrated success defining and launching excellent products
  • Technical background with understanding of Agile environment
  • Computer Science or Engineering degree a strong plus
  • Knowledge of Executive Compensation is a strong plus

Research Analyst, Rockville

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JOB DESCRIPTION
Institutional Shareholder Services seeks to hire a full-time analyst to join its corporate governance custom research team in Rockville, MD. The primary duties and responsibilities of the position are to conduct research, write reports, and make proxy vote recommendations for institutional investor clients. Key requirements for the position are strong analytical, writing, communication, and organizational skills. In addition, those interested in this position should have an interest in the provision of unbiased corporate governance advice to the institutional investor community. Experience in analyzing general proxy voting and/or corporate responsibility issues is a plus.

RESPONSIBILITIES:

  • Write insightful, grounded, well-reasoned proxy vote recommendations and rationale based on client-specific proxy voting guidelines
  • Perform research on a variety of proposals to be voted on at annual shareholder meetings of publicly traded companies from a client-specific perspective
  • Apply an understanding of shareholder/corporate governance issues gathered through fundamental research and contact with institutional investors and/or company executives
  • Actively work with clients to help them to update, develop or formulate their proxy voting guidelines
  • Complete various client-specific projects
  • Research policy-related issues, and support teammates in their completion of client projects as needed
  • Contribute to seasonal reviews, client calls, and client-focused research reports
  • Lead or participate in engagement with institutional investors, corporate executives or directors and other market players
  • Answer internal and external queries on research analyses, and discuss policies and vote recommendations as appropriate
  • Conduct peer review, and contribute to the development of other research analysts
  • Participate in and actively contribute to ISS policy formulation and update efforts
  • Identify opportunities to enhance the department’s service offering, including various process improvement initiatives
  • Work with Corporate Technology to develop, enhance and test current and new applications that will benefit our clients, the department and the company as a whole
DESIRED QUALIFICATIONS:
  • Strong analytical abilities and comfort with ambiguity
  • Superior problem solving skills
  • Intellectual curiosity and dedication to mastering complex concepts
  • Superior judgment
  • Excellent writing and oral communication skills, and the ability to formulate and support a position on an issue
  • Organizational skills, attention to detail, a self-driven work ethic, and the ability to prioritize multiple tasks in a high-pressure, deadline-driven environment
  • Ability to work within a team-oriented environment and communicate with various internal and external parties
  • Effective time management skills and ability to meet deadlines
  • Willingness to work long hours and weekends primarily during peak weeks (March, April, May, June), but on an as-needed basis throughout the year as well
  • Good understanding of business technology, and experience working with technology in an operational context
  • Strong computer literacy with previous experience and excellent knowledge of MS Office
  • Bachelor’s degree or higher, plus relevant work experience preferred in business, corporate social and environmental issues, or related fields

Sales Specialist (ISS Corporate Solutions), Rockville

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JOB DESCRIPTION
ABOUT ISS CORPORATE SOLUTIONS (www.isscorporatesolutions.com)

ISS Corporate Solutions (“ICS”) understands corporate governance.  Since 1997, companies have leveraged our expertise in executive compensation, governance ratings, capital structure, sustainability, voting trends and corporate governance research to build shareholder value through strong governance programs.

Our global client base extends to more than 1,000 companies located across North America, Europe and Asia.  These industry leaders leverage ISS Corporate Solutions’ resources, tools and advisory services to help them design, manage and measure their executive compensation and corporate governance programs in order to improve shareholder value and reduce risk.

ICS is a wholly owned subsidiary of Institutional Shareholder Services, Inc. (“ISS”) and is headquartered in Rockville, MD.

POSITION OVERVIEW:

We’re seeking experienced sales candidates for an exciting B2B Sales Specialist opportunity with ISS Corporate Solutions. This position is responsible for new business development for our leading online and advisory-based corporate governance and executive compensation services.

RESPONSIBILITIES:

  • Develop sales opportunities targeted to public companies
  • Reach out to C-level executives
  • Manage the full sales cycle, including prospecting for new business opportunities, online product demonstrations, territory and pipeline management, contract negotiation, and closing business
  • Create lead generation campaigns, prospect and cold call, and respond to marketing leads to build new business
  • Maintain and manage existing client relationships
  • Meet revenue goals by closing new solution memberships and renewing/upgrading current clients
  • Partner with members of the ICS advisory team to deliver excellent service and insights to clients
  • Assist in product development efforts by delivering feedback on market needs and opportunities
DESIRED QUALIFICATIONS:
  • Bachelors degree in Business Administration, related study or equivalent experience
  • Minimum three years in sales and marketing preferably in the financial corporate or consulting area
  • Superior analytical, verbal and written skills
  • Able to work independently or as part of team
  • Ability to establish credibility and rapport with senior executives at prospect firms

WHY WOULD I BE INTERESTED?

  • Joining a growing business in an expanding market which will provide promising future career opportunities
  • Corporate governance and executive compensation issues are front of mind to investors, companies and the media
  • Formal on-boarding and training process that helps you build a foundation for success
  • Exciting incentive campaigns that recognize top performers for their achievements

Senior Executive Compensation Analyst, Rockville

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JOB DESCRIPTION
ISS is seeking a resident subject matter expert for U.S. Research staff in the area of U.S. executive compensation and benefit programs and practices. The analyst will be part of a highly specialized research team focused on a key area of corporate governance that is of growing importance to institutional investors – executive pay. The incumbent will be a source of expertise and guidance both internally, for other analysts, and externally in interfacing with clients and issuers. A background in financial analysis, especially as it relates to incentive programs, is a plus. Experience in equity research with a solid understanding of investment research is also useful.

RESPONSIBILITIES

  • Research proxy statements for high profile/contentious U.S. company shareholder meetings, focusing on executive compensation issues in the areas of incentive programs, perquisites, and benefits
  • Complete written analyses detailing ISS vote recommendations and rationale related to compensation issues. Support the ISS standard research team staff in their analyses, and review staff’s work with the compensation model
  • Lead and/or participate in ISS policy formulation relating to executive compensation
  • Respond to client and company inquiries, to explain ISS’ compensation policies and model methodology and answer questions as necessary
  • As requested, work with Marketing and Sales to pro-actively promote our compensation policies to the industry
  • Interface with technology tools to conduct accurate and meaningful analysis, following established procedures and processes
  • Recruit and train full-time and temporary research staff on executive compensation policies and methodologies
  • As appropriate, may be expected to maintain and update ISS’ existing quantitative models on equity compensation
DESIRED QUALIFICATIONS:
  • Strong analytical, verbal and written skills
  • Ability to work within a team oriented environment
  • Strong attention to detail
  • Strong organizational skills and ability to prioritize multiple tasks
  • Bachelor’s degree required; graduate degree or industry certification (CEP, CFA) preferred
  • Demonstrated familiarity with U.S. executive compensation issues

Valuable Strengths

  • Highly knowledgeable in the areas of executive compensation and benefits
  • Financial analysis and or equity analysis skills and expertise
  • Ability to explain complex compensation issues to clients and staff
  • Ability to understand and work with compensation modeling programs

Junior Governance Sales Executive, San Francisco

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JOB DESCRIPTION
ISS is seeking a San Francisco based Small Accounts Sales Executive to represent a suite of market leading corporate governance and financial research tools.

Sales Executives are expected to communicate with various contacts within the financial industry, including; the Head of Corporate Governance, CCO’s, Directors of Research, Operations and Analysts.

Most business presentations involve representatives from several areas of the company, Sales Executives are expected to coordinate these meetings therefore it is key for them to be consummate team players and highly organized.
Performance is based on achievement of quarterly revenue targets. This individual must be able to communicate and work closely with the account management team in order to deliver on customer requirements, build revenue and value for the client.

Key Objectives:

  • Achievement of quarterly revenue goals
  • Identify and close sales prospects and opportunities
  • Oversee and manage a geographic territory of existing clients and prospects
  • Ability to build solid client relationships
  • Ability to successfully forecast sales revenue

RESPONSIBILITIES:

  • Target, research and close new client relationships across all segments (Hedge Funds, Asset Managers, and RIA’s) for all products
  • Responsible for developing and growing a geographical sales territory
  • Detailed revenue reporting and forecasting in a CRM environment (Salesforce)
  • Communicate when appropriate any competitive intelligence and potential new product opportunities to marketing and product management
  • Attend relevant industry events and educate oneself on the corporate governance industry
DESIRED QUALIFICATIONS:
  • Experience selling within the Financial Services industry a definite plus
  • Must have excellent track record in developing new business and gaining entry into new accounts
  • Must be able to manage and grow existing client relationships
  • Bachelor’s degree or equivalent experience
  • 2+ years’ work experience and/or internship maybe considered for right individual
  • Must be highly organized, goal oriented and able to think independently
  • Excellent presentation and inter-personal relationship skills
  • Innovative, customer orientated thinker able to identify and exploit market niche opportunities
  • A team player with emotional maturity
  • Absolute personal and business integrity
  • Must be reasonably proficient at Excel, Word and PowerPoint

Accountant, Manila

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JOB DESCRIPTION
RESPONSIBILITIES:

The focus of this position will be on the following areas:

  • Focusing on the EMEA and US regions
  • Assist Legal Entity Controller on day to day finance operations
  • Handle full sets of account
  • Month end financial accounting and control procedures – including month end journal entries, accruals, intercompany transactions and reconciliations of balance sheet accounts
  • Dealing with Accounts Payable team on invoicing and payment related matters
  • Dealing with Accounts Receivable team on cash receipt matters
  • Monitoring of travel advance liquidations
  • Dealing with banks, external auditors, advisors and service providers
  • Assist in local payroll reports and remittances
  • Preparation of local statutory reportorial requirements
DESIRED QUALIFICATIONS:
  • Degree holder in Accounting or its equivalent
  • Certified Public Accountant is preferred but not required
  • Minimum of 3 years relevant experience or work experience in a similar role
  • Effective interpersonal and communication skills
  • Well organized, thorough and detailed, with a creative approach to problem solving
  • Ability to follow instructions and procedures, follow through on issues and prioritize effectively
  • Highly motivated, able to work independently and with initiative
  • Team player
  • Ability to work under pressure in a dynamic environment and meet tight deadlines
  • Have flexibility in time shift as the business requires
  • Advanced PC skills (advanced level in Microsoft Excel/Microsoft Access required)
  • Fluent in English
  • Experience in working on EMEA and US accounts

Accountant (Financials and Payroll – India & Singapore), Manila

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JOB DESCRIPTION
Seeking a motivated professional who will be based in the Manila office to handle the GL processes and payroll of India and Singapore. This person will closely work with the external payroll providers and HR to ensure that payroll is promptly and accurately processed for India and Singapore.

RESPONSIBILITIES:

The focus of this position will be on the following areas:

  • Assist Legal Entity Controller on day to day finance operations
  • Handle full sets of account
  • Month end financial accounting and control procedures – including month end journal entries, accruals, transfer pricing, intercompany transactions and reconciliations of balance sheet accounts
  • Dealing with Accounts Payable team on invoicing and payment related matters
  • Dealing with Accounts Receivable team on cash receipt matters
  • Dealing with banks, external auditors, advisors and service providers
  • Assist in local payroll functions
  • Preparation of local statutory reportorial requirements
  • Investigating financial accounting issues, working with relevant department to resolve issues
  • Focusing on the India and Singapore subsidiaries
  • Preparation of cash forecast and secures funding for operational requirements of Asia (Philippines, Australia, Japan, Singapore and India) from Head Office
  • Provides Head Office with the requested information and schedules during audit or tax return preparation
DESIRED QUALIFICATIONS:
  • Degree holder in Accounting or its equivalent
  • Certified Public Accountant is preferred
  • Minimum of 3 years relevant experience or work experience in a similar role
  • Experience in a major audit firm or multinational organization
  • Experience in payroll processing, taxes and other local regulatory requirements of India is preferred
  • Effective interpersonal and communication skills
  • Well organized, thorough and detailed, with a creative approach to problem solving
  • Ability to follow instructions and procedures, follow through on issues and prioritize effectively
  • Highly motivated, able to work independently and with initiative
  • Team player
  • Ability to work under pressure in a dynamic environment and meet tight deadlines
  • Advanced PC skills (advanced level in Microsoft Excel/Microsoft Access required)
  • Experience in Epicor accounting software is an advantage
  • Fluent in English
  • Experience in working on India and Singapore accounts

Compensation Data Analyst, Manila

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JOB DESCRIPTION
RESPONSIBILITIES:

  • Searching for and processing information about companies falling under his/her assigned market, using acceptable methods, techniques and sources
  • Updating and inputting data as required to ensure the quality of data assets utilized by various ISS proprietary applications
  • Conducting frequent research for the purpose of procuring, verifying and processing the data by browsing through various financial, exchange and government regulator websites and materials as well as corporate governance databases
  • Meeting pre-determined turn-around goals for work assignments
  • Updating internal documents for quality and productivity metrics monitoring
  • Ensuring adequate audit trails for the data received or sent from production systems
  • Performing root-cause analysis if data issues are identified
  • Maintaining appropriate paper and electronic files as required by ISS and client file retention policies
  • Participating in various working committees and/or projects that may be put together from time to time
DESIRED QUALIFICATIONS:
  • Bachelors Degree in Business, Legal Management, Finance, Economics, Accounting, Social Sciences, Communication or any equivalent/related course
  • Knowledge and experience in using MS Office
  • Good oral and written communication skills
  • Can summarize/ break down complex information into simpler terms/ units of data
  • Strong attention to detail and analytical skills
  • Self-motivated, highly adaptable and results-driven
  • Ability to work within a team-oriented environment
  • Ability to work under tight deadlines
  • Open to fresh graduates
  • Experience in corporate governance and business research would be an advantage
  • Fresh graduates are welcome to apply

Custom Policy Analyst, Manila

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JOB DESCRIPTION
Analyst’s main responsibility will be to assist colleagues in Rockville and Tokyo in providing vote recommendations according to client specific guidelines for shareholder meetings of global companies in the client’s portfolio.

RESPONSIBILITIES:

Custom Team Responsibilities:

  • Issue vote document recommendations to clients pursuant to respective voting policies while utilizing expertise on corporate governance issues and gathering data based on information in the company’s public disclosure
  • Develop and update client proxy voting guidelines. Updates and utilizes expertise in market practices/trends and applies extensive knowledge about each client’s proxy voting and corporate governance policies
  • Identify policy gaps and outdated approaches in clients’ policies
  • Consult with International/US research analysts on any topical or controversial issues
  • Analyze historical client trends to suggest options on policy positions
  • Research issues of interests to the clients and provides additional information related to the company’s corporate governance practices
  • Develop a working relationship with International/US research and data analysts and client relationship managers. These relationships enable the custom analyst to work effectively with last minute issues and changes in research vote recommendations
  • Work with International/US research and data analysts to discuss and implement changes to the ISS policy
  • Contact the appropriate person in ISS regarding client issues or concerns. These include PX issues, Policy Engine concerns, voting policy issues, client proxy voting issues, documentation concerns and other policy environment concerns etc. Analyst must ensure a timely response to such inquiries

Other responsibilities:

  • Provide back-up assistance to other analysts when necessary at the direction of the business line owner or other supervisor
  • Work with tech to generate fixes to the applications to enable faster and accurate production of research
  • Participate in company-wide programs, and work with other team/department members for policy-related issues
  • Take initiative with assigned projects and be creative in providing solutions to hurdles
DESIRED QUALIFICATIONS:
  • Bachelors’ degree in Finance, Accounting or other business-related area
  • Minimum 1-3 years of experience in corporate governance research strongly desired
  • Fluency in at least one other language in addition to English
  • Understanding of corporate governance issues, corporate transactions and capital markets
  • Strong analytical and research skills
  • Excellent written and verbal communication skills
  • Ability to handle multiple priorities

Senior Accountant, Manila

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JOB DESCRIPTION
RESPONSIBILITIES:

  • Focusing on the EMEA and US regions
  • Assist Legal Entity Controller on day to day finance operations
  • Handle full sets of account
  • Month end financial accounting and control procedures – including month end journal entries, accruals, transfer pricing, intercompany transactions and reconciliations of balance sheet accounts
  • Dealing with Accounts Payable team on invoicing and payment related matters
  • Dealing with Accounts Receivable team on cash receipt matters
  • Dealing with banks, external auditors, advisors and service providers
  • Assist in local payroll functions
  • Assist in providing required documentation/support during Tax Audit
  • Preparation of Balance Sheet reconciliations
  • Preparation of local statutory reportorial requirements
  • Investigating financial accounting issues, working with relevant department to resolve issues
  • Handles other tasks as may be assigned by the Accounting Manager and/or Regional Controller
DESIRED QUALIFICATIONS:
  • Degree holder in Accounting or its equivalent
  • Certified Public Accountant required
  • With at least 5 years’ relevant experience on General Accounting and Financial Reporting
  • Experience in a major audit firm or multinational organization is an advantage
  • Effective interpersonal and communication skills
  • Well organized, thorough and detailed, with a creative approach to problem solving
  • Ability to follow instructions and procedures, follow through on issues and prioritize effectively
  • Highly motivated, able to work independently and with initiative
  • Team player
  • Ability to work under pressure in a dynamic environment and meet tight deadlines
  • Ability to efficiently work in several complex issues simultaneously with minimal supervision
  • Have flexibility in time shift as the business requires
  • Advanced PC skills (advanced level in Microsoft Excel/Microsoft Access required)
  • Fluent in English
  • Experience in working on EMEA and US accounts

Data Processing Analyst (Mandarin), Manila

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JOB DESCRIPTION
POSITION OVERVIEW:

The Global Meeting Services here in Manila provides data support and services covering markets worldwide including US, Canada, United Kingdom, South Africa, Australia, New Zealand and Asia Pacific.  The team continuously monitors and attains information on all upcoming corporate action events such as shareholders meetings; acquisitions; mergers and demergers; listings, delisting of companies listed in the stock exchanges and meeting results. The information collected is accurately   inputed in the database and this will be generated for clients to see. Collected information is also used by other teams for further data collection and research for Vote Recommendations.

RESPONSIBILITIES:

  • Monitoring corporate action events such as shareholders meetings from various of sources like EDGAR, SEDAR and Stock Exchanges of each market
  • Procuring meeting documentation such as Annual Report, Notice of the Meeting, Information Circular, Proxy Form and other Corporate Governance documents
  • Contacting companies or issuers by email or phone for engagements
  • Collecting meeting details such as the date, type, record date, location, time, voting instructions
  • Asserting voting securities (ISIN, SEDOL, CUSIP and CINS) in a meeting
  • Extracting the meeting agenda and encoding it to the database to make clients aware of the agenda /resolutions that will be voted at the meeting
  • Inputting correct Voting Instructions such as the Valid Vote Options; Market Deadline Date and details of the Registrars
  • Collecting results of the meetings and imputing it to the database
DESIRED QUALIFICATIONS:
  • Bachelor’s Degree in Computer Science, Business, Finance, Economics or any equivalent/related course;
  • Fluency in Mandarin in addition to fluency in English
  • Knowledge and experience in using MS Office;
  • Ability to work within a team-oriented environment
  • Ability to work under tight deadlines
  • Strong skills in problem solving
  • Strong attention to detail
  • Strong organizational skills and ability to prioritize multiple tasks
  • Strong oral and written communication skills
  • Understanding of corporate governance issues, corporate transactions and capital markets

Environment & Social (E&S) Analyst – Social Screening – Weapons, Manila

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JOB DESCRIPTION
POSITION OVERVIEW:

The Environment and Social (E&S) Social Screening Weapons Analyst will be responsible for the development and implementation of research methodologies and technologies related to monitoring corporate involvement in the production of conventional and controversial armaments, weapons systems, and related technologies. The Analyst will work on procuring, analyzing, and transforming corporate data from a variety of sources into meaningful information for our clients. The research may also cover ethical issues linked to human rights, labor rights, and the environment utilizing information from sources such as regulatory agencies, NGOs, corporate filings, news publications, and research studies.

RESPONSIBILITIES:

  • Assisting in the development of research methodologies, identification of data resources, and development of information handling processes.
  • Searching for, procuring, and ingesting data about global companies using a variety of methods and technologies, e.g., third-party data feeds, scraping of electronic documents, and manual data entry.
  • Working with many different types of information sources including corporate annual reports, websites, quantitative data feeds, web crawlers, etc..
  • Ensure timely and quality delivery of processed data in accordance with established production schedules and quality assurance practices.
  • Monitoring quality and productivity metrics, conducting root cause analysis and action planning on operational issues, and executing on plans to ensure continuous improvement.
  • Collaborate with other teams across functions (Research, Product Management) and markets in support of planned operational improvements, product enhancements and extensions.
  • Respond to queries and resolve issues from internal and external clients.
DESIRED QUALIFICATIONS:
  • A college degree or equivalent experience.  Supportive degrees may include, but are not limited to, Business, Finance, Social Science, Environmental Science, Engineering, Computer Science, Statistics, Economics, or related fields.
  • Fast learner, able to master new concepts, theories, ideas and processes with ease.
  • Excellent English comprehension, writing and communication skills.
  • Strong analytical ability.
  • Proficient with the use of technology and able to learn new applications on their own.  Experience in web-based searching, Excel and common office applications, data management and data mining technologies preferred.
  • Self-motivated to improve performance and consider ways to improve the research process.
  • Strong organizational skills, attention to detail, the ability to prioritize multiple tasks, and work under tight deadlines.

Optional:

  • Understanding of sustainability, environmental, social and governance issues.
  • Experience in financial research and analysis.
  • Understanding of business issues, finance, investments, corporate transactions and capital markets.
  • Knowledge of non-English languages

Governance Data – Compensation Senior Associate, Manila

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JOB DESCRIPTION
RESPONSIBILITIES:

  • Create, implement, evaluate and continuously improve processes for data collection
    • Develop and maintain methodology and procedures manuals for data collection
    • Analyze performance metrics (timeliness, efficiency, quality, controls) and implement opportunities for continuous improvement
    • Research, recommend, and implement technology and content opportunities to improve product quality and operational efficiencies
  • Manage a team of analysts and associates based in Manila as follows:
    • Handle recruitment and selection of new staff
    • Undertake performance reviews and regular appraisals to ensure that each team member works towards clearly defined and accepted personal goals
  • Manage the overall workflow and ensure timely delivery of data profiles in accordance with established production schedules
  • Conduct quality assurance and quality control on processed information for the high profile companies using acceptable methods, techniques and sources
  • Work with other teams (such as Research and ICS) in support of planned product enhancements and extensions
DESIRED QUALIFICATIONS:
  • At least a Bachelor’s degree in Finance, Economics, Accounting, Mathematics, or similar field of study. A post-graduate degree is a plus
  • A minimum of 5-7 years relevant working experience (i.e., library / database research, etc.) in a high-quality and hard deadline-driven environment, with at least 2-3 years leading a small team. Knowledge of corporate governance and/or financial markets is an advantage
  • Good judgment in assessing available information and understanding the downstream effects of data decisions on final product outputs
  • Effectiveness in working with cross-functional teams
  • Takes pride in developing people
  • Excellent oral and written communication skills in English
  • Strong organizational skills, attention to detail, the ability to prioritize multiple tasks, and work under tight deadlines
  • Highly motivated, independent, results-oriented, and possesses a strong sense of ownership
  • Fast learner, able to master new concepts, theories, ideas and processes with ease

Research Analyst (5 month contract), Manila

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JOB DESCRIPTION
POSITION OVERVIEW:

Perform research and analyze proxy statements to complete proxy analyses for shareholders’ meetings of publicly traded companies covered by ISS’ Research team.

RESPONSIBILITIES:

  • Gain understanding of investment and shareholder issues gathered through fundamental research
  • Distill financial and corporate governance information to write research reports and issue proxy vote recommendations based on ISS’ policy guidelines
  • Maintain advanced understanding of compensation, board issues, and shareholder rights
  • Answer internal/external client/issuer queries on research reports and able to discuss policy issues
  • Actively participate in various working committees and/or special projects
DESIRED QUALIFICATIONS:
  • Bachelors’ degree in Economics, Finance, Accounting, or equivalent
  • Basic analytical ability and financial understanding of investment issues
  • Strong oral and written communication skills
  • Ability to work within a team oriented environment
  • Strong attention to detail, organizational skills and ability to prioritize multiple tasks
  • Minimum 1 to 3 years of experience in corporate governance/investment analysis and research
  • Understanding of corporate governance issues, corporate transactions, and capital markets
  • Moderate knowledge of MS Office and MS Excel

Research Analyst (Indonesian or Vietnamese Language Knowledge Required), Manila

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JOB DESCRIPTION
POSITION OVERVIEW:

Perform research and analyze proxy statements to complete proxy analyses for shareholders’ meetings of publicly traded companies covered by ISS’ Research team.

RESPONSIBILITIES:

  • Gain understanding of investment and shareholder issues gathered through fundamental research
  • Distill financial and corporate governance information to write research reports and issue proxy vote recommendations based on ISS’ policy guidelines
  • Maintain advanced understanding of compensation, board issues, and shareholder rights
  • Answer internal/external client/issuer queries on research reports and able to discuss policy issues
  • Actively participate in various working committees and/or special projects
DESIRED QUALIFICATIONS:
  • Bachelors’ degree in Economics, Finance, Accounting, or equivalent
  • Fluency in Indonesian or Vietnamese language in addition to fluency in English
  • Basic analytical ability and financial understanding of investment issues
  • Strong oral and written communication skills
  • Ability to work within a team oriented environment
  • Strong attention to detail, organizational skills and ability to prioritize multiple tasks
  • Minimum 1 to 3 years of experience in corporate governance/investment analysis and research
  • Understanding of corporate governance issues, corporate transactions, and capital markets
  • Moderate knowledge of MS Office and MS Excel

Vote Execution Analyst (Japanese Speaker Required), Manila

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JOB DESCRIPTION
POSITION OVERVIEW:

Objectives:

  • Achieve target turnaround times
  • Drive revenue growth through outstanding service
  • Act as a trusted resource in problem resolution for internal and external clients
  • Serve as a domain expert on internal Voting applications, custodian and client support processes
  • Expand and improve on internal and external client relationships

RESPONSIBILITIES:

  • Manage and improve processes that maintain and manage mission critical data for the proxy voting, proxy distribution, or security class action claims filing services
  • Serve as a subject matter expert with regards to the process flow of proxies and any custodian specific issues
  • Represent ISS to clients during due diligence visits, renewal review meetings, and issue resolution sessions
  • Work with clients, custodians and others to answer questions and ensure successful issue resolution regarding the recon, proxy flow, and custodian account setups
  • Develop strong relationships with both internal teams and external constituents
  • Review production and timeliness reports and work to implement continuous process improvement and internal controls on mission critical data
  • Establish and monitor key performance indicators that are critical to achieving team goals and performance objectives
  • Sponsor teamwork and employee development by initiating and supporting cross- functional initiatives on a regular basis
  • Participate in the annual client renewal process through account and process reviews
  • Maintain data to ensure quality of mission critical information using both proprietary applications and commonly used business software applications
  • Work with account managers and client implementation to ensure that required client data is received in a timely and high quality manner
  • Ensure comprehensive audit trails are in place for data that is received from or sent to production systems
  • Establish and monitor quality control metrics to identify potential data issues and taking ownership of resolution for all issues that are identified
  • Support development of training documentation, standard procedures and systems to support growing team

Performance Measurements:

  • Achieve target turnaround times
  • Maintain SalesForce.com case action targets
  • Meet or exceed expectations on Key Performance Indicators and Core Responsibilities
DESIRED QUALIFICATIONS:
  • Bachelor’s degree or equivalent work experience
  • Fluency in Hiragana, Katakana and Kanji in addition to fluency in English
  • Excellent oral and written communications
  • Excellent organizational and administrative skills
  • Strong computer skills with office applications
  • Team player and an excellent relationship builder
  • Demonstrated analytical skills with strong attention to detail
  • Demonstrated Project Management skills – defining of scope, resources and time lines, and managing to deliverables
  • Innovative, motivated, client-oriented and commercially-aware thinker
  • Absolute personal and business integrity

Analytics Testing Contingent (QBIT), Mumbai

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JOB DESCRIPTION
RESPONSIBILITIES:

  • QBIT stands for quality assurance benchmarking and independent testing
  • The QBIT Analytics team independently verifies if the models are implemented accurately according to the specifications
  • The analytical testing/model verification encompasses independent implementation of model, devising analytical test cases and vectors, production code review and documentation of the test results
  • The candidate is expected to assist the team in all the stages of the analytical testing cycle
  • The candidate will be responsible for designing, planning, executing, and supporting the testing effort of various models related to Corporate Governance applications and services
  • Device, implement and automate analytical test procedures for existing governance risk analytics models
  • Review production code to verify if the requirements of model are implemented accurately
  • Conceptualize and develop tools for data quality analysis
  • Assist in developing/implementing governance risk analytics models based on requirements
  • Collaborate with Development and Business teams to plan and then execute tests on analytical models to ensure compliance with specifications, and document test results
  • When required, liaise with members of global teams involved in the projects on product delivery
DESIRED QUALIFICATIONS:
  • Bachelor’s degree in Mathematics, Physics, Computer Science, Engineering, Economics, Statistics or similar numeric field
  • At least 1 to 2 years’ experience of implementing/developing/testing financial or analytics models
  • Basic to intermediate skills in R or Python or MATLAB will be a great advantage
  • Intermediate knowledge in interacting with RDBMS via SQL. Experience working with MS SQL Server environment a plus
  • While programming skills are important, the Candidate must be familiar with mathematical/statistical concepts and computing (or numeric computing)
  • Candidate must have knowledge or familiar with business management/accounting/financial management/corporate finance/corporate governance etc.
  • Ideal Candidate is someone who has business background either from academics (e.g. MBA or economics or accounting) and has strong programming/numeric skills
  • Self-starter, and ability to learn and work in a fast paced environment independently with little supervision
  • Strong verbal and written English communication skills – must be able to effectively communicate across all levels of the organization
  • Strong analytical and problem solving skills
  • Strong mathematical or quantitative abilities
  • Ability to multi-task and prioritize tasks as needed
  • Work schedule is flexible in case of critical releases
  • Contract Duration starts at 6 months – may be extended to 1 year / renewable based on performance

Back End Software Engineer (Data Products), Mumbai

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JOB DESCRIPTION
As the Back End Software Engineer on the Data Products team, you will be responsible for building new web services to support our products and the needs of our clients from design, through implementation and testing, to release. You will work closely with front end developers, product management, and database engineers.

RESPONSIBILITIES:

  • Design and develop RESTful services that enable our UI engineers to build web applications and allow our clients to programmatically access our data services
  • Write unit and integration tests
  • Collaborate with cross-functional engineering peers to implement end-to-end solutions
  • Work with product managers to understand feature requirements
DESIRED QUALIFICATIONS:
  • BE/B-Tech degree in computer Science or other engineering field with 3+ years of experience as a software engineer using Java or Python or Scala (or ME/M-Tech with less experience)
  • Significant experience with object oriented design
  • Thorough understanding of software development fundamentals including data structures and algorithms
  • Hands on experience developing web services
  • Prior database experience
  • Follows best software development practices

WHAT WE LOOK FOR:

  • You thrive in a culture of learning and teaching and are passionate about challenging yourself and sharing your knowledge with others
  • You want to be part of a fast-paced organization with a transparent and agile environment and open communication channels
  • You are not afraid to take risks and look for novel and creative solutions
  • Your excellent verbal and written communication skills enable you to work effectively across locations
  • You are highly motivated and able to work both independently and collaboratively within a team
  • You are able to craft simple and elegant solutions to complex problems

Full Stack Software Engineer, Mumbai

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JOB DESCRIPTION
As a Full Stack Software Engineer on the Data Products team, you will be responsible for building new web services and web user interfaces to support our products and the needs of our clients from design, through implementation and testing, to release. You will work closely with product management.

RESPONSIBLITIES:

  • Design and develop RESTful services using Java
  • Build web user interfaces using HTML5 and AngularJS
  • Write unit and integration tests
  • Work with product managers to understand feature requirements
DESIRED QUALIFICATIONS:
  • BE/B-Tech degree in Computer Science or other engineering field with 3+ years of experience as a software engineer using Java or Python or Scala (or ME/M-Tech with less experience)
  • Significant experience with object oriented design
  • Thorough understanding of software development fundamentals including data structures and algorithms
  • Follows best software development practices

WHAT WE LOOK FOR:

  • You thrive in a culture of learning and teaching and are passionate about challenging yourself and sharing your knowledge with others
  • You want to be part of a fast-paced organization with a transparent and agile environment and open communication channels
  • You are not afraid to take risks and look for novel and creative solutions
  • Your excellent verbal and written communication skills enable you to work effectively across locations
  • You are highly motivated and able to work both independently and collaboratively within a team
  • You are able to craft simple and elegant solutions to complex problems

IT Engineer – Systems DT, Mumbai

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JOB DESCRIPTION
The IT Systems / Storage Engineer will be a part of a team responsible for the management and monitoring of a large number of systems in all regions of the world. Core functions for this role include management of Server, storage systems, issue resolution, and management of new installations, upgrades, and migrations.

RESPONSIBLITIES:

  • As a Desktop Technician, you will be supporting the workstations, printers, network and infrastructure of an ISS office
  • You will be providing both hands-on and remote support on PC/laptop products, messaging (Outlook) systems, and application administration
  • Utilizing ticketing systems, you will be responding to support tickets and be responsible to responding to internal employee inquiries in a timely and professional manner
  • Interact with tier 2 or tier 3 engineers to restore service and/or identify and correct core problems
  • Record and escalate after applying Tier 1 troubleshooting diagnosis to Tier 2 technicians and provide remote repair services for workstations and peripheral devices
  • Remotely install software applications
  • Perform special projects and other duties as assigned
DESIRED QUALIFICATIONS:
  • Superior customer service skills and passion for helping customers
  • Ability to work independently
  • You must have at least a high school diploma
  • Ability to lift up to 50 lbs
  • A+ or other technical certifications would be a plus, but not required
  • 2+ years of desktop support experience in a break/fix role providing hands-on support on PC and laptops
  • Need to have knowledge of MS Office software and experience with messaging software applications. Outlook/Exchange experience would be a plus
  • Must have basic networking knowledge
  • Simulate or recreate user problems to resolve operating difficulties
  • Must be able to recommend system modifications to reduce incidents and problems
  • Must be able to provide and restore systems configuration
  • Strong knowledge and experience with PC hardware including performing installations, upgrades, and maintenance
  • Ability to analyze and solve common and complex computer problems through reasoning, troubleshooting and innovative thinking
  • Ability to communicate –oral or written – technical information to all levels of end-users
  • Knowledge of Windows server technology, AD (DHCP, DNS), and some virtualization is a plus

IT Engineer – Systems Storage, Mumbai

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JOB DESCRIPTION
The IT Systems / Storage Engineer will be a part of a team responsible for the management and monitoring of a large number of systems in all regions of the world. Core functions for this role include management of Server, storage systems, issue resolution, and management of new installations, upgrades, and migrations.

RESPONSIBLITIES:

  • A minimum of 8 years providing direct and hands-on experience in storage management related functions
  • The candidate should demonstrate a detailed knowledge of Storage Area Networks, storage systems, replication strategies and technologies, performance monitoring, troubleshooting, and operational guidelines
  • The candidate must possess strong team focus, customer service, work ethic and excellent communication skill
DESIRED QUALIFICATIONS:
Solid working knowledge in the configuration and administration of the following EMC products:

  • EMC VNX, VNXe
  • EMC VPLEX
  • EMC DataDomain
  • EMC XtremIO
  • EMC RecoverPoint
  • EMC Networker
  • NETAPP Storage
  • VMWARE
  • Solid working knowledge in the configuration and administration of Cisco SAN environments
  • Solid foundational knowledge in the Fundamentals of Storage networking protocols and technologies
  • Experience in storage provisioning and administration to Windows, SQL, Linux, ESX, HP Blade, Database Clusters
  • Experience reviewing storage architectures and the deployment of new technologies and integration with existing technologies
  • Experience in storage replication technologies supporting a remote Disaster Recovery site
  • Strong experience performing detailed analysis of storage system infrastructure components (arrays , SAN switches, servers)
  • Knowledge of the TCP/IP protocol stack and application protocols such as DHCP, SNMP, DNS, NTP, etc
  • *nix, powershell scripting a plus
  • Plan and conduct installations, transitions, upgrades of all compute systems (Windows and/or Linux running in a VMWARE environment)

IT Network Engineer, Mumbai

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JOB DESCRIPTION
RESPONSIBLITIES:

  • The Network Engineer will lead the development and implementation of a comprehensive network and telecommunications services strategy for the firm. Will provide energetic, creative and imaginative leadership of the Network Engineering services department, program and staff
  • Evaluate, design, and maintain a comprehensive, integrated, reliable, high quality network services for the firm in areas such as backbone and local area networking, network facilities and infrastructure, Internet access for all regional offices, high performance networking, network security, remote access for internal users, and telecommunications
  • Evaluate, design, develop and maintain data networking for the enterprise, including global support offices, and VOIP systems (hardware and software)
  • Analyze network characteristics (e.g., latency, transmission speeds, packet loss and throughput), triage and troubleshoot problems
  • Manage DNS
  • Manage and support all 3rd party applications utilized by the firm
  • Develops and implements policies for the appropriate use and management of the firm’s networking and telephony resources
  • Hires, trains and supervises the Network Engineering team
  • Perform special projects and other duties as assigned
DESIRED QUALIFICATIONS:
  • 5-7 years of designing and implementing a highly reliable, global, and comprehensive network architecture
  • Hands on experience setting up networks and all related supporting infrastructure (routers, firewalls, switches, F5 load balancers, etc)
  • Deep understanding of network technologies, and provisioning
  • Experience with 3rd party monitoring tools and analyzers
  • Proven experience with complex multi site and global network design, multilayered switch environment, firewalls, VPN, Load balancers, DNS
  • Experience in implementing services across a WAN
  • Certifications in Cisco and other networking technologies is a plus
  • Ability and willingness for on-call and after hours work

OTHER REQUIREMENTS:

  • Bachelor’s degree or equivalent experience
  • Ability to prioritize, and work well under pressure
  • Excellent communication skills, both in technical and non-technical terms
  • Ability and willingness for on-call and after hours work

Lead Front End Software Engineer (Data Products), Mumbai

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JOB DESCRIPTION
As the Lead Front End Engineer on the Data Products team, you will be responsible for building user interfaces for ISS’s new client-facing data products and internal applications from the ground up. Our challenge is building intuitive and simple interfaces on top of complex data and processes. You will work closely with back end developers, product management, and a UX designer. You will have the opportunity to help define our web UI architecture and development standards.

RESPONSIBLITIES:

  • Design and implement new web applications
  • Help define the data products user interface architecture
  • Provide leadership in developing enterprise-grade software at a reliable and sustainable pace
  • Work with product managers to understand feature requirements
  • Write unit and automated tests to provide code coverage
  • Consume our REST API for backend integration
  • Collaborate with cross-functional engineering peers to implement end-to-end solutions
  • Help develop front end development standards and build an in-house JavaScript library
  • Keep up-to-date on latest front end techniques and trends
  • Advocate front-end development standards, design patterns, and best practices
DESIRED QUALIFICATIONS:
  • BE/B-Tech degree in Computer Science or other engineering field with 5+ years of experience building browser-based rich user interface applications (ME/M-Tech preferred)
  • Expert JavaScript, JQuery, HTML5, CSS3 skills
  • Hands on experience with web development frameworks like AngularJS, Backbone
  • In depth knowledge of browser internals and architecture
  • Experience interfacing with server side REST APIs, JSON
  • Passion for creating simple and intuitive user experience
  • Understanding of responsive web design
  • Experience with web development design patterns, security, performance and usability
  • Familiarity with automated testing, continuous integration, build automation, and deployment tooling

WHAT WE LOOK FOR:

  • You thrive in a culture of learning and teaching and are passionate about challenging yourself and sharing your knowledge with others
  • You want to be part of a fast-paced organization with a transparent and agile environment and open communication channels
  • You are not afraid to take risks and look for novel and creative solutions
  • Your excellent verbal and written communication skills enable you to work effectively across locations
  • You are highly motivated and able to work both independently and collaboratively within a team
  • You are able to craft simple and elegant solutions to complex problems

Software Automation Testing Contingent (QBIT), Mumbai

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JOB DESCRIPTION
RESPONSIBLITIES:

  • Candidate will join the QBIT Automation Team – QBIT stands for Quality assurance, Benchmarking and Independent Testing
  • Candidate is expected to be responsible in test automation development of various testing projects
  • Develop the test framework to provide APIs for testers to code the test cases
  • Assist in coding, test case writing and executing test cases when needed
  • Troubleshoot, maintain and fix the framework
  • Contribute towards Manual / Functional / any other Testing whenever required
DESIRED QUALIFICATIONS:
  • Bachelor’s Degree in Computer Science or related discipline required
  • Must have at least 1 year experience working on Core Java development
  • Must be adept in object oriented concepts
  • Must have experience in web application development, servers involved & interacting with Database using SQL
  • Prior experience working as part of a global development organization is a plus
  • Work schedule is flexible in case of critical releases
  • Contract Duration starts at 6 months – may be extended to 1 year / renewable based on performance

Corporate Governance Research Associate, Sydney

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JOB DESCRIPTION
ISS is currently seeking a full-time Associate in Corporate Governance research based in Sydney and will cover the Australian market.

The Associate’s responsibility will be primarily to assist the Head of Research in preparing research reports and vote recommendations for shareholder meetings of companies included in the S&P ASX300 Index.

This is open to Australian Citizens and Permanent Residents of Australia only.

RESPONSIBILITIES:

  • Perform investment research and proxy analyses for shareholders’ meetings of publicly traded companies
  • Issue proxy vote recommendations according to ISS policies, and utilize expertise in corporate governance and company data
  • Engage with company directors and executives to obtain information needed for the various levels of analysis
  • Answer internal/external client queries on research reports
  • Consult with research analysts on topical or controversial issues
  • Participate and conduct research to assist policy formulation and update policy-related issues
  • Update market guidelines and intelligence reports, and research issues of interests to the clients and provide additional information related to company corporate governance practices
  • Collaborate with other analysts on research and articles
  • Develop market expertise in corporate governance, investment and shareholder issues gathered through fundamental research and engagement with company directors, executives, institutional investors, and government/regulatory/listing authorities
  • Update and utilize expertise in market practices/trends and identify policy gaps and outdated approaches in policies
  • Provide back-up assistance to other analysts when necessary
  • Work with IT to generate fixes to the applications to enable faster and accurate production of research
  • Take initiative with assigned projects and be creative in providing solutions to hurdles
DESIRED QUALIFICATIONS:
  • Bachelor’s degree in Business, Finance, Accounting, Law or other related area
  • Preferably with minimum 3-5 years of experience in investment or financial research/analysis, law, corporate governance, or other business-related area
  • Understanding of corporate governance issues, corporate transactions and capital markets
  • Strong analytical and research skills, with a good understanding of financial and investment issues
  • Excellent written and verbal communication skills, with good eye for detail and analysis, and a keen sense of judgment
  • Goal oriented, with capability to handle multiple priorities and work under tight deadlines
  • Ability to work independently, take initiative, and interact and contribute in a small team environment

Corporate Governance Research Analyst – Eastern Europe, Brussels

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JOB DESCRIPTION
POSITION OVERVIEW

ISS Brussels is seeking a Corporate Governance Research Analyst for a position based in Brussels. You will analyze corporate governance and financial information and write research reports on publicly traded companies in Russia, Poland and other Eastern European markets. You will collaborate with other analysts on research and articles, deepening your understanding of technical terminology in the corporate governance and investment management field.

RESPONSIBILITIES:

  • Analyze corporate governance and financial information to write research reports on publicly traded companies
  • Issue proxy vote recommendations for shareholder meetings of the portfolio of companies in your markets
  • Develop market expertise in corporate governance, investment and shareholder issues
  • Assist in engagement with companies, institutional investors, and various organizations and
    government/regulatory/listing authorities
  • Participate and conduct research to help policy formulation and update efforts
  • Update market guidelines and intelligence reports
  • Answer internal/external client/issuer queries on research reports
  • Write quarterly reports and periodic articles for publication for respective market(s)
  • Collaborate with other analysts on research and articles
  • Participate in various working committees and/or projects
  • Working on the rating products
DESIRED QUALIFICATIONS:
DESIRED EXPERIENCE AND QUALIFICATIONS:

  • Strong analytical ability and financial understanding of investment issues
  • Strong oral and written communication skills
  • Required languages: native speaker competence in Russian, and fluent in English. Other Eastern European languages and/or German are an asset
  • Work independently and take initiatives but also are a team player, able to cooperate with the other team members
  • Good eye for detail
  • Organized and structured mind to deal with large quantities of work and strict deadlines
  • Master degree in Law and/or Finance, Economics or equivalent through experience
  • Preferably 1 to 3 years of experience in corporate governance/investment analysis/ research with a focus on the Eastern European region
  • Basic understanding of finance and capital markets

ICS Inside Sales & Marketing Specialist, London

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JOB DESCRIPTION
POSITION OVERVIEW

This sales and marketing position, in support of the Corporate Solutions Sales team, is responsible for helping to increase revenue and market share within the EMEA region. The Inside Sales and Marketing Specialist supplements the efforts of the direct sales force by participating fully and contributing to a team based sales target.

RESPONSIBILITIES:

  • Responsible for prospecting new business, developing leads from available resources and carrying out self-directed phone campaigns
  • Provide sales and marketing backup support for the Sales team as required, assisting in achieving team’s targeted revenue goals
  • Prepare documentation requests, follow-up on initial outreach with a view to scheduling meetings for the team
  • Assist with SalesForce data updates and email campaigns deriving from CRM tool
  • Assist with refining marketing activities in order to increase engagement and subsequent sales
  • Assist in product development efforts by delivering feedback on market needs and opportunities
  • Assist the Sales Specialists with various support and administrative functions including client inquiries, proposal generation, event co-ordination, webinar execution, marketing support etc.
DESIRED QUALIFICATIONS:
DESIRED EXPERIENCE AND QUALIFICATIONS:

  • Bachelor’s Degree

REQUIRED SKILLS:

  • Ability to establish credibility and rapport with senior executives at prospect firms
  • Able to work independently and as part of team
  • Conversant with SalesForce
  • Detail-oriented, well-organized, ability to multi-task
  • Minimum three years in sales and marketing preferably in the financial corporate or consulting area
  • Proficient in MS Office Suite (Word, Excel, PowerPoint)
  • Superior analytical, verbal and written skills

ISS Corporate Services Governance Advisor, London

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JOB DESCRIPTION
POSITION OVERVIEW

This is a client-facing role that provides consultative and advisory services centered on executive compensation and corporate governance to senior executives at the world’s largest companies. You will use ISS Corporate Services’ proprietary data and tools to help companies understand how to evaluate and mitigate shareholder’s perceptions of governance risk. Your day-to-day responsibilities will include:

  • Forming and sustaining ongoing relationships with senior client executives to understand their needs and provide them with advisory services and expertise on executive compensation and corporate governance trends and best practices
  • Analyzing client data and proposals to identify sources of concern to shareholders in executive compensation and corporate governance proposals
  • Training and supporting clients through quarterly account outreaches, content delivery, and product training sessions
  • Developing industry-leading intellectual capital on executive compensation and corporate governance topics
  • Participating on webinars, panels, and other public forums to communicate our unique intellectual capital and perspective
  • Supporting sales team members to identify prospective client needs and demonstrate the ISS Corporate Services value proposition

This position requires less than 15% travel.

SKILLS:

Customer Service

  • Superior customer service ethic
  • Excellent relationship-building skills
  • Demonstrated poise and grace under pressure

Communication and Presentation

  • Exceptional ability to immediately establish credibility with senior executives
  • Ability to conduct substantive discussions with senior executives
  • Ability to present professionally and authoritatively
  • Excellent written and oral communication skills

Analytic

  • Extreme attention to detail
  • Strong analytic skills
  • Superior problem solving skills
  • Ability to learn technical subject matter quickly
  • Intellectual curiosity and dedication to mastering complex concepts
  • Ability to diagnose client needs and identify relevant resources
  • High proficiency in distilling massive amounts of data
  • Proactive of turning to others for assistance when required

Management

  • Effective time management skills and ability to meet deadlines
  • Excellent organization, multitasking, and prioritization skills
  • Demonstrated initiative and resourcefulness
  • Superior judgment
  • Ability to work independently
DESIRED QUALIFICATIONS:
DESIRED EXPERIENCE AND QUALIFICATIONS:

  • BA degree in Finance, Business, Economics, or a related field with an exceptional performance record
  • MBA or other related graduate degree preferred
  • Minimum 2 years relevant work experience
  • Technical comfort (including the ability to quickly learn and train on customized computer applications)